Refund Policy
Preliminary version - precise timelines and terms will be confirmed before the payment module goes into production.
This policy applies to paid services, books and appointments purchased through the HTTECHNOLOGIE INC. platform.
Paid appointments
Rescheduling is possible up to 4 hours before the appointment. Precise refund terms in case of cancellation will be communicated when your booking is confirmed.
Services
Refund conditions vary depending on the nature of the service (e.g., diagnostic already performed, training already started) and will be specified before purchase.
Digital books
Due to the digital nature of the product, digital books are generally non-refundable once downloaded, except in case of a technical error on our part.
Print books
A print book that is defective or damaged on delivery may be replaced or refunded - contact our support team.
Refund request
Any request must be submitted through our Contact page, specifying your order number.